Whataburger

Reviews

• MaryLou D.

  star star star star_border star_border 7 July 2026

  It was 103 degrees outside and I was thirsty and wanting something sweet like ice cream. I thought about going to Braum's but I had seen the sign for the Root Beer Shake here and decided to stop by to give it a try. Before I gave it three stars I decided to read some of the other reviews and see what other people had to say. I have a feeling my experience was pretty similar to others. I only got the shake. It was okay but nothing spectacular. It didn't have a real strong root beer flavor. The worst thing about it was that it was so Frozen I couldn't sip it through the straw. I was about to suck my cheeks down my throat giving it a try. I tried to blow through the straw to clear it and I couldn't even blow the Frozen drink out of the straw back into the cup it was so stuck in there. Finally I went over to the drink machine and put about half an inch of Root Beer in it. I stirred and stirred and stirred. 20 minutes after I got my drink I think I'd only gotten the level down half an inch or so. I managed to drink a little bit more although by now I was getting brain freeze. I went back over and put some more Root Beer in and stirred and stirred and stirred.
  
  In the meantime I observed some of the other customers. There was a definite problem with an internet order. What they had prepared didn't resemble the order that was placed. The attitude behind the counter was definitely that the problem was with the customer. The poor kid picking it up looked like he was just a gofer picking up an order for someone else. A couple other ladies seemed to wait an inordinately long time for their to-go order.
  
  When I watched my shake being made it looked like it was going to come out right away. Next thing I knew somebody else was making it so all I can assume is at the first kid didn't do it right or the machine was malfunctioning or something. So my one Root Beer Shake took longer than it should have. I wasn't in a hurry so it was no big deal.
  
  A lot of the tables looked like they had been previously used and not wiped down. I don't think I saw a single person wiping down a table the whole time I was in there and I had to have been there at least half an hour.
  
  I finally got the drink level down enough that I could top it off a third time with root beer. This time seems like I was able to liquefy it enough that it started to pass through the straw.
  
  I hardly ever saw anyone smile behind the counter, act pleasant, thank the customers, Etc. There seemed to be a lot of irritation and stress going on. Not an atmosphere I would be in a hurry to return to. I probably wouldn't get the Root Beer Shake again although it tasted much better after I added enough Root Beer from the drink machine to it.

• Lelia G.

  star star_border star_border star_border star_border 30 June 2026

  We got our food in a timely manner but:
  1.The cashier cannot count change back,
  2. Our meal was lukewarm and the oil needs changed
  3. Tables were not cleaned, I cleaned ours off
  4. The ladies restroom was filthy
  I heard this chain was sold, maybe it can be improved on by the new owners.

• Kate S.

  star star star star star 23 June 2026

  One of the best Whataburgers I've been too. I'm pretty picky because whataburger changed up my OG whatachicken and one employee in particular was extremely on point. I forgot my number and she winked at me and mouthed "this one is yours". She put all my sauces in little containers and hooked us up. Might be the best whataburger experience ever. As it was snowing and everything was closed. We had to stay In town because we were traveling back to dallas and the snow/ice/flood in the drive stopped us. And I bet everyone had a hard time getting into work. This girl should get a raise. She was so sweet and helpful while everyone else was probably off work or couldn't come in because the roads were so bad.

• Simon H.

  star star star_border star_border star_border 17 June 2026

  The food is good for a fast-food but they take forever to prepare and serve it.
  
  I would recommend if you have a lot of time in front of you but not if you are in a hurry.

• Alec P.

  star star_border star_border star_border star_border 12 June 2026

  I order a bacon cheese burger and they didn't even give me a patty. Just straight cheese and bacon. This place sucks and obviously the employees can't handle a simple order. Never having whataburger again.